Contact Us

All Times Listed are Pacific Standard Time

By Telephone


Customer Service

(8am – 6pm, 7 Days a Week)

Apply for a Loan

(24 hours / 7 days a week)

To Text with an Agent

(Mon-Fri: 8am – 7pm )

Send START to (949) 267-3724

Collections

(8am – 6pm, 7 Days a Week)

Recovery

(Mon-Fri: 8am – 5pm, Sat: 8am – 12pm)

Live Chat

(Mon-Fri: 8am – 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at (844) 857-5629.

By Mail


General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Lockbox LoanMe
P.O. Box 841504
Dallas, TX 75284-841504

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.

By Fax


Loan approval related documents

(949) 535-9100

Loss Mitigation

(949) 535-9151

** Application process takes 5 minutes to complete. Upon completion, a conditional approval may be given pending review of documentation. Two hour funding time is based on the time from final approval following receipt of all required documents and signing, prior to 1 PM PST on a business day. In some cases, credit underwriting and due diligence may require additional documents, which can delay funding time.

© 2020 LoanMe, Inc. All Rights Reserved. 1900 S. State College Boulevard, Suite 300, Anaheim, CA 92806.

Minimum loan amount varies by state. Credit approval is subject to LoanMe's credit standards, and actual terms (including actual loan amount) may vary by applicant. LoanMe requires certain supporting documentation with each new application.

California loans are made pursuant to LoanMe Prime’s California Department of Business Oversight Financing Law License #603K061.

Texas residents: LoanMe is a registered Texas Credit Services Organization and licensed Credit Access Business (CAB) under license #1900063619-162948. LoanMe merely arranges the loan, which is made by an unaffiliated third-party lender, PCAM CREDIT VIII, LLC.

Terms and ConditionsOffers provided to customers who originated via a paid Google or Bing advertisement feature terms on LoanMe Prime of:
Maximum APR: 13.33%
Maximum Loan Repayment Term: 180 Months
Minimum Loan Repayment Term: 180 Months
Representative Example: A homeowner in Utah with 760 FICO, who meets income and other credit requirements could receive a Prime loan for $15,000 with an interest rate of 9.90% and a 17.00% origination fee of $2,550 for an APR of 13.33%. In this example, a consumer would receive $12,450 deposited into his or her account and will make 180 monthly payments of $160.27 each. Total repayment would be $28,848.60.

Your actual rate depends upon credit score, loan amount, loan term, home ownership, and credit usage & history. You can pay back the loan early with no pre-payment penalties. Please note that loan fees apply and affect the amount of cash you receive.